Privacy and Policy

At Reforged Labs, we are committed to protecting your privacy and ensuring that your personal data is handled responsibly. This policy outlines how we collect, use, store, and share the information you provide when interacting with our website, www.reforgedlabs.com. By continuing to use our site, you consent to the practices detailed in this Privacy Policy. If you do not agree to any part of this policy, please discontinue using our site.

Definitions

Account: A personal account created to access specific features of our website.
Cookie: A small file stored on your device to improve site functionality. Information on the types of cookies used can be found below.
Our Site: The website www.reforgedlabs.com, owned and operated by Reforged Labs Pte Ltd.
UK and EU Cookie Law: The relevant sections of the Privacy and Electronic Communications (EC Directive) Regulations 2003, as amended.
We/Us/Our: Refers to Reforged Labs.

Who We Are

Reforged Labs Inc, owner and operator of the websitewww.reforgedlabs.com, offers creative development services for purchasing video advertisements.

Scope of the Policy

This Privacy Policy covers your use of www.reforgedlabs.com and does not apply to any external sites linked from our website. We encourage you to review the privacy policies of third-party sites before sharing personal data with them, as we do not control their practices.

Data We Collect

We may collect various types of data depending on your interaction with our site. Some of this information is collected automatically, while other details are collected when you voluntarily provide them:

Personal Information (with consent): Name, email address, business/company name, username, and password.
Automatically Collected Data: IP address, browser type and version, operating system, and website activity (including URLs visited before, during, and after using our site).

How We Use Your Data

The personal data we collect is used to:

Manage your account and provide access to our website.
Tailor and improve our services and website experience.
Respond to your inquiries and provide customer support.
Send communications like newsletters or alerts (you can unsubscribe at any time).
Conduct market research and analyze site usage for improvements.
Fulfill legal obligations and manage any contractual requirements.

With your consent, we may also use your data for marketing purposes, complying with all relevant privacy regulations.

Data Storage and Retention

We only retain your personal data as long as necessary for the purposes mentioned above or until you withdraw consent. Our data retention policy includes the following guidelines:

We will delete your data within 24 hours upon request.
Customer data will be made inaccessible if no activity is detected for six months.
Subscriber data is deleted immediately when you unsubscribe.

We take security seriously and employ physical, electronic, and managerial measures to protect your information. However, please be aware that no data transmission over the internet is 100% secure, and we recommend taking precautions when sharing sensitive information online.

Sharing Your Data

Reforged Labs will never sell your personal information. We may work with third-party service providers (e.g., for payment processing) to deliver services on our behalf. These partners will only use your data for agreed purposes, ensuring compliance with legal requirements.
In certain circumstances, we may be legally obligated to share your data, such as in the case of legal proceedings or regulatory requests.

Business Changes

If Reforged Labs undergoes a change in business structure, such as a sale or transfer of control, user data related to the transferred business assets may also be transferred to the new owner. You will be informed if such a transfer occurs, and your data will continue to be used as described in this Privacy Policy.

Your Rights Over Your Data

You have control over your personal data and may restrict its use at any time. You can

Opt out of marketing communications by clicking the "Unsubscribe" link in emails.
Withdraw consent for us to process your personal information at any time, although this may affect your ability to access certain services.

Certain parts of our site may be used without providing personal data, but full functionality may require information submission.

Accessing Your Data

You have the right to request a copy of any personal data we hold about you. To do so, please contact us directly using the information provided on our site.

Cookies

Our website uses both first-party and third-party Cookies to enhance user experience and improve functionality. First-party Cookies are set by us for operational purposes, while third-party Cookies are often related to advertising and analytics services (e.g., Google Analytics, Facebook™). You may disable Cookies in your browser settings, but doing so may affect your experience on our site.
Analytics services like Google Analytics use Cookies to collect usage statistics, helping us refine our offerings. While you may opt out of these Cookies, we recommend allowing them to enhance your experience.
Cookies used for advertising and remarketing purposes include those from Google and Facebook™. You can adjust your advertising preferences via their respective privacy settings.

GDPR Rights

Under the EU General Data Protection Regulation (GDPR), you have the following rights:

To request access to, correction of, or deletion of your personal data.
To object to the processing of your data.
To restrict processing or request data portability.
To lodge a complaint with a supervisory authority.
To be informed about how your data is being used.

For further details or to exercise your rights, please contact us athello@reforgedlabs.com